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Terms of Service

Last updated: November 12, 2026

These Terms of Service ("Terms") govern your use of Universal Version Control ("UVC", the "Application" or the "Software") and the websites, pages and online services identified below (collectively, the "Websites"). They form an agreement between you and Shreyansh Pandey, an individual acting as the sole owner, developer, maintainer and publisher of UVC (the "Publisher", "I", "me", "we" or "us").

The Websites currently include:

The term "Websites" also includes successor domains, subdomains, landing pages, documentation, support pages, policy pages, download pages and other online pages that I own, operate or designate for UVC from time to time. It does not make a third-party hosting provider, CDN, app store or download platform part of the Websites or a party to these Terms.

Opinionated Works and Opinionated Software are names and brands under which I may develop, maintain, market, publish or distribute UVC and related products. They are not separate contracting parties under these Terms. Unless I expressly notify you otherwise, the contracting party and Publisher is Shreyansh Pandey in his individual capacity, not a company or other separate legal entity bearing either name.

If UVC or the Websites are later transferred to or operated by a company or another legal entity, I will update these Terms to identify the new contracting party and explain when the change takes effect, subject to applicable law.

Important — UVC is not a backup service. UVC is a local-first file revision tracking utility. It is not an off-site backup, cloud storage, file synchronization or disaster-recovery service. Your Projects, Checkpoints and historical versions are maintained on your local device. A device, drive, operating-system or application-data failure may affect both your original files and their UVC history. Maintain independent backups of important files.

Using UVC

1. Accepting these Terms

By selecting an acceptance control when one is presented, or otherwise expressly agreeing to these Terms, you agree to be bound by them. Where applicable law permits acceptance through use, installing or using UVC after being given reasonable notice of these Terms may also constitute acceptance.

If you do not agree, do not install or use UVC or the Websites. If you use UVC on behalf of an organisation, you represent that you are authorised to accept these Terms for that organisation. In that case, "you" may refer to the organisation as well as the individual user.

2. What UVC does

UVC is a Windows desktop application for local file monitoring and revision tracking. Depending on the version and the operation supported, it may allow you to:

  • Add files and folders to a UVC Project.
  • Monitor changes to files within a Project.
  • Create and maintain local Checkpoints representing recorded file states.
  • Inspect previously recorded file versions and changes.
  • Restore supported files to previously recorded versions.

Features and supported operations may change between releases. These Terms apply to UVC as it is made available from time to time, including updates and later versions, unless we provide separate or supplemental terms for a particular feature or service. UVC does not guarantee that every change to every file will always be detected, recorded or recoverable.

Future releases may introduce new capabilities, integrations or services. A feature that involves a new payment, cloud storage, file synchronization, remote processing, or materially different handling of personal information may be subject to additional terms, notices or choices presented before you use or enable it. Where applicable law requires separate consent or acceptance, we will obtain it. The description of UVC's current functionality in these Terms should not be read as a promise that a feature is already available.

3. Local storage and backups

UVC stores its application data, revision metadata and historical file content on your local storage. The application-data directory, storage format and technical implementation may change between releases; consult the current documentation for implementation details.

UVC's current revision-tracking functionality does not create an off-device copy of your files. As of the date these Terms were last updated, UVC does not provide an UVC-operated cloud backup or cloud synchronization service. Any future cloud or synchronization feature will be described separately before it is made available and may be subject to additional terms and privacy disclosures.

You are responsible for:

  • Maintaining independent backups of important files, preferably on a separate device or through an appropriate off-site backup service.
  • Reviewing a Checkpoint and its contents before restoring it.
  • Understanding that restoring an older version may overwrite a more recent file version.
  • Managing your device, storage capacity, file permissions and application data.

Hardware or drive failure, operating-system corruption, malware, device loss, application-data deletion, reinstallation or reset may make some or all UVC history unavailable. Nothing in this section excludes or limits liability or a consumer right that applicable law does not allow us to exclude or limit.

4. Licence and intellectual property

Subject to these Terms and any applicable purchase or distribution conditions, we grant you a limited, non-exclusive, non-transferable licence to install and use UVC on compatible Windows devices that you own or control, for personal or internal business purposes. This licence does not transfer ownership of the Software to you.

UVC is proprietary software. Unless expressly stated otherwise, UVC itself is not provided under the MIT License or another open-source licence. Third-party components included with UVC remain subject to their own licences. Where a third-party licence grants you additional rights, these Terms do not take those rights away.

Except where we authorise it or applicable law permits it, you must not:

  • Copy, modify, adapt, translate or create derivative works of UVC.
  • Sell, rent, lease, sublicense, distribute or commercially exploit UVC as a standalone product.
  • Reverse-engineer, decompile, disassemble or attempt to derive the Software's source code.
  • Remove or alter proprietary notices, trademarks or copyright information.
  • Circumvent licensing, security or access-control mechanisms.

These restrictions do not prohibit activities that cannot lawfully be restricted, including applicable statutory exceptions relating to interoperability, decompilation or security research.

UVC's name, logos, visual identity and associated branding belong to their respective owners. These Terms do not grant permission to use our trademarks or branding except where permitted by law or authorised by us.

5. Your files and content

You retain all ownership, copyright and other intellectual-property rights in the files, documents, source code and other content that you choose to track using UVC ("User Content"). We do not claim ownership of User Content because it is monitored, recorded or maintained in a UVC Checkpoint.

To the extent technically necessary for UVC to provide its local revision-tracking and restoration features, you authorise the Application to access, read, process, copy and maintain the relevant User Content on your device. This limited permission does not transfer ownership or give us a general right to publish, sell or otherwise exploit your User Content.

You are responsible for ensuring that you have the rights and permissions needed to access and track the files you add to UVC.

Using the Websites

6. Website use

You may use the Websites to learn about UVC, access its documentation and policies, obtain links to distribution channels, and submit information through forms that we make available.

You must not use the Websites to break the law, infringe another person's rights, distribute malware, interfere with the Websites' operation or security, attempt unauthorised access, or submit information that is knowingly false, deceptive or harmful. You must not probe, scan or test the vulnerability of the Websites or their infrastructure without our prior written authorisation.

We may update, suspend or remove pages on the Websites or features for maintenance, security, legal or operational reasons. We do not guarantee that the Websites will always be available or error-free.

External links, downloads, hosting and distribution platforms

The Websites or UVC may contain links, buttons, QR codes, app badges, redirects, embedded content or other references that connect you to third-party websites, applications, services or download locations. We may use or change hosting providers, content-delivery networks (CDNs), file-hosting services, object-storage services, download mirrors, software repositories, app stores, package managers, payment providers, analytics providers and other distribution or infrastructure platforms. These may be operated by us or by independent third parties and may be located in different countries.

A download or other resource may be served from a domain or URL different from the Website or page on which you found the link. We may use direct download links, redirect links, time-limited or region-specific URLs, CDN endpoints, platform-managed installation flows, or other delivery methods. The underlying provider, URL, hosting arrangement or delivery method may change without changing the identity of the Publisher. References to a provider in these Terms or on the Websites are examples or descriptions of a particular integration, not a promise that we will continue using that provider.

A third-party provider may host a page on one of the Websites, cache or deliver its content, route a request, store or transmit an installer, or make UVC available through its own store or platform. That infrastructure role does not, by itself, make the provider the developer, owner or publisher of UVC, or mean that the provider has reviewed, approved or endorsed UVC. Unless a separate notice expressly says otherwise, the Publisher remains Shreyansh Pandey. The use of third-party infrastructure does not remove responsibility that applicable law places on the Publisher for our own software, descriptions, choices, conduct or omissions.

Where we display a third party's name, logo, app badge, product name or other brand asset, it remains the property of its respective owner and is used only to identify the relevant service, platform or distribution channel, subject to the owner's applicable brand requirements. Such display does not imply sponsorship, approval or endorsement unless the relevant owner expressly confirms it.

Third-party destinations and services are not controlled by us. Their content, availability, security, download processes, privacy practices, terms, redirects and technical behaviour may change independently. When you visit or use them, the provider may collect or process information under its own notices and terms. Our Privacy Policy describes our own processing; it does not replace the provider's privacy notice. You should review the applicable third-party terms and privacy information before using that provider's service.

We may identify certain links or channels as official UVC download or distribution channels. For safety, obtain UVC from a channel linked or identified by us on the Websites, or from a distribution platform's verified UVC listing. Be cautious of unofficial mirrors, repackaged installers or links that claim to provide UVC but are not identified by us. Where publisher, package-signing or source information is displayed, review it before installing. We may update the official links as providers or delivery arrangements change.

We do not guarantee that a third-party page, service, platform, CDN or download endpoint will remain available, unchanged or error-free. This does not exclude or limit any responsibility or liability for our own acts, omissions or representations that applicable law does not allow us to exclude or limit.

Privacy and external services

7. Privacy and diagnostic telemetry

Your use of UVC and the Websites is also subject to our Privacy Policy, which explains how personal information is collected, used, disclosed, retained and protected. The Privacy Policy applies to both Websites and to UVC-related pages and services that we operate, unless a separate privacy notice is provided for a particular service.

Website hosting, traffic analytics and technical logs

The Websites are hosted, delivered or supported by third-party infrastructure providers. Current providers may include GitHub Pages and Cloudflare Pages. We may change, add or replace hosting, content-delivery, security, performance-monitoring or analytics providers as our Websites and distribution arrangements evolve. A change of infrastructure provider does not, by itself, mean that UVC's local file-revision history is uploaded to that provider.

Depending on the provider, service, plan, configuration and features enabled, the provider may automatically process technical information when a visitor requests a Website page or downloads a file. This may include an IP address, approximate country or region inferred from network information, request date and time, requested URL or page, referring page or domain, browser and operating-system information, device category, response status, security events, and performance or error information. Some of this information may be held in infrastructure or security logs even if we do not have access to those logs.

The provider may make available to us aggregate or statistical reports, which may include visitor or visit counts, page views, popular pages, referral sources, visitor country or coarse region, device, browser or operating-system categories, and performance metrics. Where a provider offers it, these reports may show current, live or near-real-time traffic estimates. Such figures may be delayed, sampled, estimated or aggregated; they should not be understood as a precise count of identifiable people. Country or region information is approximate and is not intended to identify a visitor's precise location.

We may use statistics of this kind to understand general Website usage, assess interest in UVC, improve page content, diagnose performance problems, maintain security and plan distribution. We do not promise that every listed metric is collected, available to us, or enabled on either Website at any particular time. The information actually collected depends on the provider and the configuration in use. We do not intend to use aggregate audience statistics to identify individual visitors or build individual browsing profiles.

A provider's analytics product and its underlying hosting, network, security or abuse-prevention services are separate things. A provider may describe a particular analytics product as privacy-preserving or as not collecting personal data, while still processing connection information for hosting, routing, security or service operation. We do not treat a provider's description of one product as a statement that no information is processed anywhere in its infrastructure.

Where information processed by us or a provider is personal data under applicable law, our Privacy Policy will describe the relevant categories, purposes, legal bases where required, recipients or provider categories, retention criteria, international transfers and available rights. We will provide any notice, consent mechanism, cookie control or objection mechanism required by applicable law. These Terms do not themselves constitute consent to cookies, analytics or other personal-data processing.

Cookies and similar technologies

The Websites or third-party services embedded in or linked from them may use cookies, local storage, pixels, scripts, beacons or similar technologies for functions such as page delivery, security, preferences, performance measurement or analytics. The technologies in use may differ between the two Websites and may change when providers or configurations change.

Where a technology is strictly necessary to provide a service requested by you, or falls within another applicable legal exception, it may be used without consent to the extent that the exception applies. Where prior consent is required, the relevant technology will not be used for that purpose until the required consent has been obtained. Where an applicable exception requires clear information and a simple means to object, we will provide those controls. You can also use browser settings to manage cookies, although disabling certain technologies may affect Website functionality. The Privacy Policy or a separate cookie notice will provide further information about the technologies actually used.

UVC integrates Sentry for application crash reporting and diagnostics. At the time these Terms were last updated, diagnostic reporting is enabled by default for fresh installations. The available controls and settings may change between releases, and we will update the Privacy Policy and provide any notices or choices required by applicable law. You can disable it through the opt-out presented during the initial application experience or in the Application's Settings.

When diagnostic reporting is enabled, technical and diagnostic information may be transmitted to Sentry to help us identify, investigate and resolve application errors and reliability issues. The specific information collected, purposes, legal bases, retention periods and relevant processing arrangements are described in the Privacy Policy.

Acceptance of these Terms is not consent to personal-data processing where applicable law requires separate consent. Where consent is the required legal basis, we will obtain it separately. We will provide any notices and controls required by applicable law.

UVC's normal local revision-tracking functionality is designed to operate on your device without uploading your tracked files or historical versions to an UVC-operated cloud storage service. This statement does not cover information you independently submit through feedback forms, newsletter forms or other expressly identified external integrations.

8. Feedback, newsletters and third-party services

The Websites or UVC may link to or use third-party services, including Sentry for diagnostics, SnapItForms for voluntary feedback and FormSubmit for newsletter submissions. These providers are independent services and may process information you choose to submit to them under their own terms and privacy practices.

Submitting feedback or subscribing to a newsletter is voluntary. Information submitted through an external form may be transmitted to the relevant provider. Our Privacy Policy should identify the data shared, the purpose, the provider and any relevant international transfers.

We are not responsible for the independent operation or availability of third-party services. This does not remove any obligations or liability that remain ours under applicable law.

Purchases, updates and support

9. Pricing, payments and refunds

Any purchase price, licence entitlement or paid functionality will be disclosed through the relevant distribution platform or purchase process. These Terms do not, by themselves, create a subscription or recurring payment obligation.

If UVC is obtained through the Microsoft Store, Microsoft's applicable platform, purchase, payment and refund conditions also apply. These Terms do not override those conditions or any mandatory consumer protection.

Any future subscription, paid add-on or cloud service will require clear terms at the point of purchase, including its price, renewal conditions, cancellation arrangements and applicable rights.

Nothing in these Terms removes a statutory right to cancel, withdraw, obtain a refund, receive a price reduction or exercise another consumer remedy. Where applicable law permits a consumer to lose a withdrawal right for immediately supplied digital content, we will rely on that exception only after obtaining the legally required prior express consent and acknowledgement and providing the required confirmation. Acceptance of these Terms alone is not that separate consent or acknowledgement.

10. Updates, changes to features and support

UVC is actively developed and may receive updates frequently. We may release patches, bug fixes, security updates, compatibility changes, improvements, new features and new versions at our discretion. There is no fixed release schedule, and the timing or frequency of updates may change.

Updates may change the Application's interface, operation, supported file types, technical requirements, workflows or available features. We may add, modify, replace, suspend or discontinue features for legitimate technical, security, legal, operational or business reasons. We will not use this provision to remove statutory consumer rights or remedies, avoid an obligation to provide legally required updates, or make a change that applicable law prohibits.

Where a change materially affects your use of UVC or your rights, we will provide notice or obtain acceptance where required by applicable law. If a future feature has separate pricing, terms, privacy implications or consent requirements, those details will be presented before the feature is purchased, enabled or used, as applicable.

We will provide updates for as long and to the extent required by applicable law. We do not promise a particular release schedule, feature roadmap, support period or continued availability of a feature unless we have made a separate commitment or the law requires it. Nothing in this section limits any statutory right you may have if an update materially modifies digital content or a digital service.

Responsible use and ending use

11. Acceptable use

You agree to use UVC and the Websites lawfully and responsibly. You must not:

  • Use either service to violate applicable laws or another person's rights.
  • Use UVC to circumvent operating-system permissions, security boundaries or access controls.
  • Interfere with the security, integrity or operation of UVC, the Websites or related infrastructure.
  • Intentionally use UVC or the Websites to infringe another person's intellectual-property or privacy rights.
  • Distribute malware or use either service as part of unlawful or harmful activity.

12. Suspension and termination

You may stop using UVC at any time by discontinuing its use and uninstalling the Application.

We may suspend or terminate your licence where reasonably necessary if you materially breach these Terms, misuse the Software or create a material security or legal risk. Where reasonably practicable, we will give notice of the issue and an opportunity to remedy it before termination. Immediate suspension may be necessary where there is a security threat, unlawful conduct or risk of material harm.

Termination does not automatically delete or preserve data stored locally by UVC. You remain responsible for retaining independent copies of important files. Provisions concerning intellectual property, User Content, disclaimers, liability and dispute resolution survive termination to the extent necessary to give them effect.

Warranties and liability

13. Disclaimer of warranties

To the maximum extent permitted by applicable law, UVC and the Websites are provided "as is" and "as available". We do not guarantee that:

  • UVC or the Websites will operate without interruption or errors in every environment.
  • Every file change will be detected, recorded or successfully restored.
  • Every historical version will remain available indefinitely.
  • UVC will be compatible with every Windows configuration, third-party application, filesystem or hardware environment.
  • UVC will eliminate the possibility of data corruption or data loss.

To the extent permitted by applicable law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. These exclusions apply only to the extent legally permitted. They do not override statutory consumer protections, including applicable requirements concerning digital-content quality, conformity, functionality, updates, repair, replacement, price reduction or termination.

14. Limitation of liability

Nothing in these Terms excludes or limits liability where the exclusion or limitation is prohibited by applicable law. In particular, nothing in these Terms excludes or limits:

  • Liability for death or personal injury caused by negligence where that liability cannot lawfully be excluded.
  • Liability for fraud or fraudulent misrepresentation.
  • Liability for wilful injury or a violation of law where applicable law prohibits its exclusion.
  • Mandatory statutory consumer rights, warranties and remedies.
  • Any other liability that cannot lawfully be excluded or restricted.

Subject to those limits, and to the maximum extent permitted by law, we are not liable for indirect, incidental, special, exemplary or consequential losses, including loss of profits, anticipated savings, business opportunities or goodwill.

To the extent permitted by law, we are not responsible for loss or damage to the extent it is caused by your failure to maintain independent backups, a hardware or storage failure not caused by our breach of a legal duty, your unauthorised modification or misuse of UVC, or the acts or failures of third-party software or services outside our reasonable control.

Nothing in this section excludes responsibility for foreseeable direct losses where we are legally responsible for them, or any statutory remedy available to you.

Consumer rights and legal terms

15. Mandatory consumer protections

These Terms operate alongside mandatory consumer-protection laws. They do not replace or reduce rights that applicable law does not allow you to waive.

European Union and European Economic Area. If you are a consumer protected by applicable European consumer legislation, including national laws implementing Directive (EU) 2019/770, nothing in these Terms excludes your statutory rights concerning the supply and conformity of digital content, updates, repair, replacement, price reduction, termination or applicable withdrawal rights.

United Kingdom. If you are a consumer in the United Kingdom, nothing in these Terms excludes or restricts rights that apply under the Consumer Rights Act 2015, including protections concerning digital content, satisfactory quality, fitness for purpose, conformity, statutory remedies and unfair contract terms.

United States, including California. If you are a consumer in the United States, these Terms do not waive rights or remedies that cannot lawfully be waived under applicable federal or state law. For California consumers, nothing in these Terms is intended to exempt the Publisher from responsibility for fraud, wilful injury or violations of law where California Civil Code section 1668 prohibits that exemption.

India. If you are a consumer in India, nothing in these Terms removes or restricts rights available under the Consumer Protection Act, 2019, applicable rules or other mandatory Indian consumer-protection legislation. Where applicable, you may use competent consumer dispute-redressal authorities and other legally recognised grievance mechanisms.

Other jurisdictions. Consumers in other countries retain the mandatory consumer rights and protections provided by the laws applicable to them. A contractual exclusion or restriction applies only to the extent it is enforceable in the relevant jurisdiction.

16. Applicable law, jurisdiction and disputes

These Terms do not select the courts of India, or the courts of any other country, as the exclusive forum for all disputes. They do not require a consumer to bring a claim only in India or only in the Publisher's place of residence. No provision in this section is intended to deprive a consumer of a forum or remedy made available by mandatory law.

The law applicable to a dispute, and the court or tribunal that may hear it, will be determined under the conflict-of-laws, jurisdiction and procedural rules applied by the competent court or tribunal. This is subject to mandatory consumer-protection laws that apply to you and cannot lawfully be excluded or reduced by contract. A consumer may bring a claim before a court or consumer authority in the consumer's country or place of habitual residence where applicable law gives that consumer the right to do so. A court or authority in India or elsewhere may also hear a dispute where it has jurisdiction under applicable law. These Terms do not promise that proceedings will take place outside India or in any particular country.

For a dispute that is not subject to a mandatory consumer forum or procedure, the parties may agree after the dispute arises to use remote negotiation, mediation or another mutually acceptable dispute-resolution process. Neither party is required by these Terms to accept arbitration or to attend an in-person proceeding in a particular country. Nothing in this paragraph prevents either party from seeking urgent relief or from complying with a limitation period or mandatory dispute-resolution process.

You may contact us in writing to try to resolve a dispute. Any informal discussion does not suspend a statutory deadline unless applicable law says otherwise.

17. Changes to these Terms and other policies

We may revise these Terms and other policies when reasonably necessary to reflect changes in UVC, the Websites, new features or services, hosting or distribution arrangements, applicable law, security requirements or our operations. Each published document will display its own effective date or last-updated date. We may also maintain an archive or change summary, but are not required to do so unless applicable law requires it.

17.1 Website-only policy updates

Where a change relates only to a Website or to information provided to Website visitors, we may publish the revised policy or document on the relevant Website and update its last-updated date. We are not generally required to send an individual email, display an in-app prompt or obtain a Website visitor's affirmative acceptance for every editorial, administrative or website-only policy update. We may provide a website banner, announcement or other notice when we consider it useful or when applicable law requires it.

This publication method applies only to changes that may lawfully be made by publishing an updated policy. It does not allow us to introduce new personal-data processing, tracking, cookies or other technologies without providing any prior notice, obtaining any required consent, or offering any required objection or opt-out mechanism. It also does not permit a material contractual change to take effect without notice or acceptance where applicable law requires more.

17.2 Notices for installed UVC applications

If you have installed UVC, and a new Application update includes a material change to these Terms or to a policy that applies to the installed Application, we will provide a notice associated with the successful update. Depending on the technical capabilities available and the contact details you have supplied, that notice may be delivered through an in-app prompt or notification after the update has installed successfully, an email to an address you have provided for product or legal notices, or both. We may choose the channel or combination that is reasonably appropriate for the change. If no email address has been provided, we may use an in-app notice where the Application supports it.

A notice may summarise the change and link to the updated Terms or policy. Where applicable law requires your affirmative acceptance of revised contractual terms, the Application or relevant service will ask you to take an affirmative action; merely installing an update, receiving an email, opening a prompt or continuing to use UVC will not be treated as acceptance where that would be invalid under applicable law.

If an update changes how personal data is processed, and applicable law requires notice before the new processing begins, we will provide that notice before the relevant processing starts. If the new processing requires consent, we will obtain consent before enabling or carrying out that processing. A prompt shown only after the update would not replace an advance notice or consent that the law requires before processing.

17.3 Effective date, prospective effect and consumer rights

A revision will take effect on the date stated in the revised document or in the notice we provide, subject to any mandatory notice period or acceptance requirement. Unless applicable law permits otherwise, changes will apply prospectively and will not retrospectively remove rights or remedies that have already accrued. Where applicable law requires reasonable advance notice, notice on a durable medium, a right to reject a change, or a right to terminate a contract, we will comply with those requirements.

Continued use after notice of revised Terms constitutes acceptance only to the extent permitted by applicable law. If you do not accept a material change, you may stop using UVC, without prejudice to any statutory rights or remedies you may have.

18. General provisions

Severability. If a provision is held invalid, unlawful or unenforceable, the remaining provisions continue in effect to the extent permitted by law.

No waiver. A failure or delay in exercising a right under these Terms does not waive that right.

Entire agreement. These Terms, the Privacy Policy, applicable third-party notices and any separate purchase or licence conditions presented to you form the agreement governing your use of UVC and the Websites.

Assignment. You may not transfer your licence except where we authorise it or applicable law permits it.

Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between you and the Publisher.

Contact and complaints

For questions, technical concerns, legal notices or complaints about these Terms, UVC or either of the Websites, contact:

  • Publisher: Shreyansh Pandey, the individual owner, developer, maintainer and publisher of UVC, operating under the names Opinionated Works and Opinionated Software
  • Application: Universal Version Control (UVC)
  • Email: mail.shreyanshp@gmail.com
  • Websites: https://opinionatedworks.github.io/ and https://uvc.opinionated.workers.dev/
  • GitHub: https://github.com/mailshreyanshp/UVC
  • Postal or geographical address: The Publisher does not publish a residential address. Where applicable law requires public disclosure of a geographical or business address, the Publisher will provide a compliant non-residential address or adjust the availability of UVC in the relevant market as required by law.

Grievance Officer (India, where applicable)

  • Name: Shreyansh Pandey (where appointment of a Grievance Officer is required)
  • Designation: Grievance Officer
  • Email: mail.shreyanshp@gmail.com

Where the Consumer Protection (E-Commerce) Rules, 2020 apply to the Publisher and the relevant activity, consumer complaints will be acknowledged within forty-eight hours and addressed within the applicable statutory period, including the one-month redressal period prescribed by those Rules.

We will provide a reasonable mechanism for users to submit questions, complaints and requests concerning UVC and the Websites.